Support
Contact Tesults support at:
help@tesults.com
Other contact methods exist but support timelines are based on initial email contact.
Basic
Basic support is available to all Tesults users including Free tier users. Emails will generally be answered within 48 hours.
Standard
Standard support is available for projects on the Standard plan. Emails are answered within 24 hours and a live support call can be requested.
Priority
Priority support is available for projects on the Plus plan. Emails are answered within 12 hours, a live support call can be requested and a personal account manager is assigned to your project who can be emailed directly.